![]() All of my extensions are disabled and my plug ins are all set to "never active". I've tried staring it in Safe Mode, and this does not help. I have tried resetting Firefox and also turned off hardware acceleration. I can resize the Mozilla window but I cannot move it around the screen. version 34.0.5 on a iMac with Retina display (32 GB RAM) and Mac OS X 10.10.1 If Mozilla can test this and determine if it is a software bug (relative to the 5K retina iMac) that would be very helpful. Any further information would be helpful. Obviously, I cannot confirm that, I can only report that on my machine, I cannot move Firefox (except to resize it). I contacted Apple and they speculated that since I am using a new iMac 5K retina, that this version of Firefox may have some problems running on this hardware. The problem, which is that I can not move Firefox around of the computer terminal persists. I followed the instructions for a clean reinstall on my mac and even started it in safe mode. These cannot be easily recovered unless they have been backed up to an external device! See ]. Doing so could permanently delete your ] data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. WARNING: Do not use a third party uninstaller as part of this process. More information about reinstalling Firefox can be found ]. #Once the wizard is finished, choose to directly open Firefox after clicking the Finish button. #Double-click the downloaded installation file and go through the steps of the installation wizard. #*'''Mac:''' Delete Firefox from the Applications folder. #Delete the Firefox installation folder, which is located in one of these locations, by default: #After the download finishes, close all Firefox windows (or open the Firefox menu ] and click the close button ]). #Download the latest Desktop version of Firefox from (or choose the download for your operating system and language from ) and save the setup file to your computer. '''Note:''' You might want to print these steps or view them in another browser. This means you remove Firefox program files and then reinstall Firefox. Please report back to say if this helped you!Ĭertain Firefox problems can be solved by performing a ''Clean reinstall''. These cannot be easily recovered unless they have been backed up to an external device! See Back up and restore information in Firefox profiles. Doing so could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. More information about reinstalling Firefox can be found here. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.Double-click the downloaded installation file and go through the steps of the installation wizard.Mac: Delete Firefox from the Applications folder.Delete the Firefox installation folder, which is located in one of these locations, by default:.After the download finishes, close all Firefox windows (or open the Firefox menu and click the close button ).Download the latest Desktop version of Firefox from (or choose the download for your operating system and language from this page) and save the setup file to your computer.Note: You might want to print these steps or view them in another browser. ![]() Normally when the issue continues in safe mode, it is an issue with the install itself.Ĭertain Firefox problems can be solved by performing a Clean reinstall. ![]() Are you able to move other windows around on the screen. ![]()
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